Topic
Manages discussion topics used for categorizing support cases and knowledge base articles in NetSuite.
Columns
| Name | Type | ReadOnly | Description |
| InternalId [KEY] | String | True |
The unique internal identifier for the topic, used for tracking and referencing the topic within the system. |
| Description | String | False |
A brief description of the topic, providing a concise summary or overview of what the topic is about. |
| ExternalId | String | False |
An external identifier for the topic, often used for integration with external systems or to link the topic to an external reference. |
| IsInactive | Boolean | False |
Indicates whether the topic is inactive, meaning it is no longer in use or visible in the system. Useful for archival purposes. |
| LongDescription | String | False |
A detailed and comprehensive description of the topic, providing in-depth information for users who need to understand the topic thoroughly. |
| ParentTopic_ExternalId | String | False |
The external identifier of the parent topic, if applicable. This establishes a hierarchy or categorization for the current topic. |
| ParentTopic_InternalId | String | False |
The internal identifier of the parent topic, linking the current topic to its higher-level or related topic. |
| ParentTopic_Name | String | False |
The name of the parent topic, providing a clear reference to the higher-level topic under which the current topic falls. |
| ParentTopic_Type | String | False |
The type of the parent topic, helping to categorize or identify the parent topic within a broader classification or taxonomy. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| SolutionList_ReplaceAll | Boolean | False |
Indicates whether the solution list associated with the topic should be replaced entirely. This controls how solutions linked to the topic are managed. |
| Title | String | False |
The title or name of the topic, typically used as the main label or heading for the topic within the system or user interface. |