Issue
Tracks system or product-related issues, often used in support and development processes in NetSuite.
Columns
| Name | Type | ReadOnly | Description |
| InternalId [KEY] | String | True |
A unique internal identifier assigned by NetSuite to track this issue in the system. |
| Assigned_ExternalId | String | False |
The unique external identifier for the user or team assigned to resolve this issue. |
| Assigned_InternalId | String | False |
The internal NetSuite identifier for the assignee responsible for investigating or fixing the issue. |
| Assigned_Name | String | False |
The name of the individual or team assigned to work on resolving this issue. |
| Assigned_Type | String | False |
The classification of the assignee, indicating whether they are a developer, QA tester, support representative, or other role. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| BrokenInVersionList_ReplaceAll | Boolean | False |
Indicates whether all existing affected versions should be replaced with the provided list, ensuring version tracking accuracy. |
| CreatedDate | Datetime | False |
The date and time when this issue was first logged in NetSuite, marking its creation in the issue tracking system. |
| CustomForm_ExternalId | String | False |
The unique external identifier for the custom form used to record and track this issue. |
| CustomForm_InternalId | String | False |
The internal NetSuite identifier for the custom form layout applied to this issue. |
| CustomForm_Name | String | False |
The name of the custom form used for this issue, defining how issue details are structured and displayed. |
| CustomForm_Type | String | False |
The classification of the custom form, indicating whether it is standard or custom-designed for issue tracking. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| DuplicateOf_ExternalId | String | False |
The unique external identifier for the issue that this issue is marked as a duplicate of. |
| DuplicateOf_InternalId | String | False |
The internal NetSuite identifier for the issue that this one is a duplicate of. |
| DuplicateOf_Name | String | False |
The name or summary of the issue that this one duplicates, helping to consolidate issue tracking. |
| DuplicateOf_Type | String | False |
The classification of the duplicated issue, such as 'Bug,' 'Feature Request,' or 'Support Ticket.' The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| EmailAssignee | Boolean | False |
Indicates whether an email notification should be sent to the assigned user or team when the issue is updated. |
| ExternalAbstract | String | False |
A high-level summary of this issue intended for external stakeholders, such as customers or vendors. |
| ExternalDetails | String | False |
Additional details about this issue that are visible to external users, such as public support tickets or customer-facing issue logs. |
| ExternalId | String | False |
A unique identifier for this issue used in external systems, ensuring integration with third-party tracking tools. |
| FixedInVersionList_ReplaceAll | Boolean | False |
Indicates whether all existing fixed versions should be replaced with the provided list, ensuring version history consistency. |
| IsOwner | Boolean | False |
Indicates whether the current user is the owner of this issue, meaning they are responsible for managing its resolution. |
| IsReviewed | Boolean | False |
Specifies whether this issue has been reviewed and verified by a designated reviewer, ensuring quality control. |
| IsShowStopper | Boolean | False |
Marks this issue as a critical 'showstopper,' meaning it must be resolved before a product release or deployment. |
| IssueAbstract | String | False |
A concise summary of the issue, describing the main problem, defect, or request. |
| IssueNumber | String | False |
The unique tracking number assigned to this issue, used for identification in issue management workflows. |
| IssueStatus_ExternalId | String | False |
The unique external identifier for the current status of this issue, such as 'Open,' 'In Progress,' or 'Closed.' |
| IssueStatus_InternalId | String | False |
The internal NetSuite identifier for the status assigned to this issue. |
| IssueStatus_Name | String | False |
The name of the issue’s current status, reflecting where it is in the resolution process. |
| IssueStatus_Type | String | False |
The classification of the issue status, indicating whether it is active, pending review, or resolved. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| IssueType_ExternalId | String | False |
The unique external identifier for the type of issue, such as 'Bug,' 'Enhancement,' or 'Customer Complaint.' |
| IssueType_InternalId | String | False |
The internal NetSuite identifier for the type of issue assigned. |
| IssueType_Name | String | False |
The name of the issue type, specifying its category for tracking and reporting. |
| IssueType_Type | String | False |
The classification of the issue type, helping to differentiate between technical defects, business process issues, and other cases. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| Item_ExternalId | String | False |
The unique external identifier for the product, service, or component affected by this issue. |
| Item_InternalId | String | False |
The internal NetSuite identifier for the item associated with this issue. |
| Item_Name | String | False |
The name of the product, service, or component experiencing the issue, aiding in troubleshooting and resolution. |
| Item_Type | String | False |
The classification of the affected item, indicating whether it is a software module, physical product, or service component. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| LastModifiedDate | Datetime | False |
The most recent date and time when this issue was updated, reflecting any changes in status, priority, or assigned team. |
| Module_ExternalId | String | False |
The unique external identifier for the specific module or component of a product affected by this issue. |
| Module_InternalId | String | False |
The internal NetSuite identifier for the affected module within the product. |
| Module_Name | String | False |
The name of the affected module, providing context for developers and support teams working on the issue. |
| Module_Type | String | False |
The classification of the module, distinguishing between core functionality, optional features, or custom implementations. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| NewDetails | String | False |
Additional notes or updated details about the issue, often used to document progress, investigation results, or next steps. |
| Priority_ExternalId | String | False |
The unique external identifier for the priority level assigned to this issue, such as 'High,' 'Medium,' or 'Low.' |
| Priority_InternalId | String | False |
The internal NetSuite identifier for the priority level of this issue. |
| Priority_Name | String | False |
The name of the issue priority, indicating how urgently it needs to be addressed. |
| Priority_Type | String | False |
The classification of priority, distinguishing between severity-based, impact-based, or SLA-driven priorities. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| Product_ExternalId | String | False |
The unique external identifier for the product affected by this issue, ensuring correct tracking across systems. |
| Product_InternalId | String | False |
The internal NetSuite identifier for the product related to this issue. |
| Product_Name | String | False |
The name of the affected product, such as a software application, hardware component, or service package. |
| Product_Type | String | False |
The classification of the product, indicating whether it is a physical item, software, or subscription-based service. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| ProductTeam_ExternalId | String | False |
The unique external identifier for the team responsible for this product, ensuring accountability in issue resolution. |
| ProductTeam_InternalId | String | False |
The internal NetSuite identifier for the product team handling this issue. |
| ProductTeam_Name | String | False |
The name of the product team responsible for maintaining or fixing the affected product. |
| ProductTeam_Type | String | False |
The classification of the product team, specifying whether it is a development team, operations team, or customer support group. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| ReportedBy_ExternalId | String | False |
The unique external identifier for the person or entity that initially reported this issue. |
| ReportedBy_InternalId | String | False |
The internal NetSuite identifier for the reporter of this issue. |
| ReportedBy_Name | String | False |
The name of the person or entity that submitted this issue, such as a customer, employee, or partner. |
| ReportedBy_Type | String | False |
The classification of the issue reporter, indicating whether they are an internal user, external customer, or business partner. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| Reproduce_ExternalId | String | False |
The unique external identifier for the test case or process used to reproduce this issue, aiding in debugging. |
| Reproduce_InternalId | String | False |
The internal NetSuite identifier for the reproducibility test linked to this issue. |
| Reproduce_Name | String | False |
The name or description of the reproducibility test or steps, ensuring consistency in issue validation. |
| Reproduce_Type | String | False |
The classification of the reproduction method, specifying whether it is manual testing, automated testing, or real-world replication. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| Reviewer_ExternalId | String | False |
The unique external identifier for the person reviewing this issue, ensuring quality control before resolution. |
| Reviewer_InternalId | String | False |
The internal NetSuite identifier for the reviewer responsible for verifying the issue details. |
| Reviewer_Name | String | False |
The name of the reviewer, typically a QA analyst, manager, or senior developer overseeing the issue. |
| Reviewer_Type | String | False |
The classification of the reviewer, indicating whether they belong to QA, engineering, or business analysis. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| Severity_ExternalId | String | False |
The unique external identifier for the severity level assigned to this issue, such as 'Critical,' 'Major,' or 'Minor.' |
| Severity_InternalId | String | False |
The internal NetSuite identifier for the severity classification of this issue. |
| Severity_Name | String | False |
The name of the severity level, defining the potential impact of the issue on operations or users. |
| Severity_Type | String | False |
The classification of severity, indicating whether it is user-impacting, security-related, or performance-affecting. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| Source_ExternalId | String | False |
The unique external identifier for the origin of this issue, such as a help desk ticket, automated alert, or customer report. |
| Source_InternalId | String | False |
The internal NetSuite identifier for the source of the issue. |
| Source_Name | String | False |
The name of the source from which this issue was reported, providing context on how it was detected. |
| Source_Type | String | False |
The classification of the issue source, indicating whether it originated from a customer complaint, system alert, or internal testing. The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose. |
| TargetVersionList_ReplaceAll | Boolean | False |
Indicates whether all existing target versions should be replaced with the provided list, ensuring proper version tracking. |
| TrackCode | String | False |
A custom tracking code associated with this issue, often used for categorization or linking to external issue management systems. The allowed values are _never, _onAnyChange, _whenBaseStatusIsClosed, _whenBaseStatusIsOnHold, _whenBaseStatusIsOpen, _whenBaseStatusIsResolved. |