solution
Maintains entries related to customer support solutions, including knowledge base articles and troubleshooting guides.
Columns
| Name | Type | References | Description |
| id [KEY] | Integer | The unique internal identifier assigned to this record. | |
| assigned | String | The individual or group responsible for managing this record. | |
| displayonline | Boolean | Specifies whether this record is visible on the website or online interface. | |
| externalid | String | An identifier used to link this record to external systems or integrations. | |
| isinactive | Boolean | Specifies whether this record is currently inactive or not in use. | |
| longdescription | String | A detailed description providing more context about this record. | |
| message | String | A brief summary or high-level overview of the record's content or purpose. | |
| solutions | String | Associated solutions or related information linked to this record. | |
| status | String | The current state or condition of the record (for example, active, pending, or completed). | |
| title | String | The title or name associated with this record. |