FeedbackSubmissions
Lists all feedback submissions in HubSpot, useful for customer feedback management.
Table Specific Information
When contacts submit feedback to your surveys, you can use submission data in HubSpot tools to gauge customer sentiment.
SELECT
When selecting FeedbackSubmissions, filtering can be applied to columns marked as "Filterable." For these columns, the only supported server-side operator is =.
SELECT * FROM FeedbackSubmissions WHERE ID = '96ec8565-3b73-4ee8-9815-f90566ba9c42'; SELECT * FROM FeedbackSubmissions WHERE Archived = TRUE;
Columns
| Name | Type | References | Filterable | Description |
| Id [KEY] | Long | True | Unique identifier of the feedback submission object. | |
| Archived | Bool | True | Indicates whether the feedback submission has been archived. | |
| CreatedAt | Datetime | False | Timestamp when the feedback submission was created. | |
| UpdatedAt | Datetime | False | Timestamp of the most recent update to the feedback submission. | |
| Agent email | String | False | Email address of the agent involved in the conversation that led to the feedback. | |
| Agent responsible for the conversation | Decimal | False | User ID of the agent responsible for the conversation associated with this feedback. | |
| Agent name | String | False | Full name of the agent who handled the conversation. | |
| All accessible team IDs | String | False | Team IDs, including those up the team hierarchy, related to all owner properties of this submission. | |
| Business units | String | False | Business units assigned to this feedback submission record. | |
| All owner ids | String | False | Owner IDs associated with this submission, including default and custom owner properties. | |
| All team ids | String | False | Team IDs corresponding to owner properties on this feedback submission. | |
| Chatflow ID | Decimal | False | Identifier for the chatflow associated with the conversation. | |
| Chatflow name | String | False | Name of the chatflow linked to the feedback submission. | |
| Chatflow object id | Decimal | False | Object ID of the chatflow tied to the associated conversation. | |
| Contact first name | String | False | First name of the contact linked to this submission. | |
| Contact Id | Decimal | False | ID of the contact most recently associated with this feedback submission. | |
| Contact last name | String | False | Last name of the contact linked to this submission. | |
| Conversation thread id | Decimal | False | ID of the conversation thread related to this feedback. | |
| Created by user ID | Decimal | False | User ID of the user who created this object, automatically assigned by HubSpot. | |
| Object create date_time | Datetime | False | Timestamp representing the creation of this object, automatically set by HubSpot. | |
| Object last modified date_time | Datetime | False | Timestamp representing the most recent update to this object, including hidden/internal changes. | |
| Merged object IDs | String | False | List of object IDs merged into this feedback submission, automatically managed by HubSpot. | |
| Record ID | Decimal | False | Unique HubSpot-assigned ID for this feedback submission record. | |
| Read Only Object | Bool | False | Indicates if the submission is read-only and cannot be modified by users. | |
| Tag IDs | String | False | IDs of any tags applied to this submission. | |
| Tags | String | False | Tag labels assigned to this submission for classification or reporting. | |
| Ticket id | Decimal | False | ID of the ticket associated with this feedback submission. | |
| Ticket owner avatar uri | String | False | URI to the avatar image of the user assigned to the ticket linked to this feedback submission. | |
| Ticket owner | Decimal | False | User ID of the owner of the ticket related to this feedback. | |
| Ticket name | String | False | Title or summary of the ticket associated with the feedback submission. | |
| Unique creation key | String | False | Unique key used to prevent duplicate creation of this feedback submission object. | |
| Updated by user ID | Decimal | False | User ID of the person who last updated this record, automatically assigned by HubSpot. | |
| User IDs of all notification followers | String | False | User IDs of individuals who opted in to receive notifications about this feedback submission. | |
| User IDs of all notification unfollowers | String | False | User IDs of individuals who opted out of receiving notifications for this feedback submission. | |
| User IDs of all owners | String | False | IDs of all users who are listed as owners of this feedback submission. | |
| Owner Assigned Date | Datetime | False | Timestamp of the most recent owner assignment to this feedback submission, automatically tracked by HubSpot. | |
| Owner | String | False | The owner of the feedback submission object. | |
| HubSpot Team | String | False | The team associated with the owner of this feedback submission. | |
| Industry Standard Question Type | String | False | Specifies the format of the question used in the feedback survey, following industry-standard types. | |
| Sentiment | String | False | Sentiment classification for the feedback submission, typically positive, neutral, or negative. | |
| Survey ID | Decimal | False | ID of the survey that generated this feedback submission. | |
| Survey Type | String | False | Type of survey used to collect this feedback, such as NPS, CES, or CSAT. | |
| Source | String | False | The channel used to deliver the survey and collect the feedback submission. | |
| Date | Datetime | False | Timestamp indicating when the feedback was submitted. | |
| Rating | Decimal | False | Numeric value assigned as a rating in the feedback submission. | |
| Feedback sentiment | String | False | Qualitative sentiment value derived from the feedback rating and/or comments. | |
| Response | String | False | Text response provided in the follow-up section of the feedback survey. | |
| Ingestion id | String | False | ID used internally to capture and process the feedback submission. | |
| Knowledge article id | Decimal | False | ID of the knowledge base article referenced in the feedback, if applicable. | |
| Visitor id | Decimal | False | ID of the anonymous or known visitor who submitted the feedback. | |
| Engagement id | Decimal | False | ID of the related engagement object within HubSpot. | |
| Submission URL | String | False | URL of the web page where the feedback submission was collected. | |
| Survey Name | String | False | Name of the survey that this feedback submission is associated with. | |
| Form guid | String | False | GUID of the form used in collecting this feedback submission. | |
| String | False | Email address of the contact linked to this feedback submission. | ||
| Submission Name | String | False | Display name or label of the submission, typically based on contact information or email. |