ODBC Driver for HubSpot

Build 25.0.9434

FeedbackSubmissions

Retrieves all feedback submission records in HubSpot, useful for tracking customer feedback.

Table Specific Information

When contacts submit feedback to your surveys, you can use submission data in HubSpot tools to help understand how customers feel about your business.

SELECT

When selecting contacts, they can be filtered by columns marked below as 'Filterable'. For those columns, the supported server-side operators are: =, !=, <, <=, >, >=, IN

Further filtering is available using AND and OR combinations. A maximum of 3 OR operators are supported server-side, with each of these operators supporting up to 3 AND operators inside of them. For example:

SELECT * FROM FeedbackSubmissions WHERE [Survey Name] = 'Customer Support Survey 1' AND [Date] > '2021-08-01'
SELECT * FROM FeedbackSubmissions WHERE [Email] = '[email protected]' OR [Feedback sentiment] = 'PROMOTER'

In the below server-offloading examples, "{Column}" represents any column you'd like to filter and "{Value}" represents any value you want to filter it on:

SELECT * FROM FeedbackSubmissions WHERE {Column} = {Value} AND {Column} < {Value} AND {Column} > {Value}
SELECT * FROM FeedbackSubmissions WHERE {Column} != {Value} AND {Column} >= {Value} AND {Column} <= {Value} AND {Column} = {Value}
SELECT * FROM FeedbackSubmissions WHERE ({Column} = {Value} AND {Column} = {Value}) OR ({Column} != {Value} AND {Column} >= {Value})
SELECT * FROM FeedbackSubmissions WHERE ({Column} >= {Value} AND {Column} <= {Value} AND {Column} = {Value}) OR ({Column} >= {Value} AND {Column} <= {Value} AND {Column} = {Value}) OR ({Column} >= {Value} AND {Column} <= {Value} AND {Column} = {Value})

Columns

Name Type References Filterable Description
Id [KEY] Long True Unique identifier for the feedback submission object.
Archived Bool False Indicates whether the feedback submission has been archived.
CreatedAt Datetime False The date and time when the feedback submission was initially created.
UpdatedAt Datetime False The most recent date and time when the feedback submission was updated.
Agent email String True Email address of the conversation agent involved in the interaction that led to the feedback.
Agent responsible for the conversation Decimal True User ID of the agent who handled the conversation that triggered the feedback.
Agent name String True Full name of the conversation agent responsible for the interaction.
All accessible team IDs String True All team IDs, including parent teams in the hierarchy, associated with the owners of this object.
Business units String True The business units assigned to this feedback submission record.
All owner ids String True The IDs of all owners associated with this record, including both default and custom owner properties.
All team ids String True All team IDs tied to the owner properties of this record, including default and custom owner associations.
Chatflow ID Decimal True Unique identifier of the chatflow used in the conversation that generated this submission.
Chatflow name String True The name of the chatflow that was active during the conversation resulting in the feedback.
Chatflow object id Decimal True Internal object ID representing the chatflow involved in the submission.
Contact first name String True First name of the contact associated with the feedback submission.
Contact Id Decimal True HubSpot ID of the contact most recently linked to the submission.
Contact last name String True Last name of the contact associated with the feedback submission.
Conversation thread id Decimal True Thread ID of the conversation that triggered this feedback submission.
Created by user ID Decimal True ID of the user who created the feedback submission. Automatically assigned by HubSpot.
Object create date_time Datetime True Timestamp of when this submission object was created. This value is managed by HubSpot.
Object last modified date_time Datetime True The most recent timestamp of any updates made to the submission object, including system-generated changes.
Merged object IDs String True A list of IDs for other feedback submission records merged into this one. Automatically managed by HubSpot.
Record ID Decimal True System-generated unique ID used to identify the record in HubSpot.
Read Only Object Bool True Indicates whether this feedback submission is a read-only object.
Tag IDs String True List of tag identifiers assigned to this feedback submission.
Tags String True Textual labels or categories assigned to the feedback submission for classification purposes.
Ticket id Decimal True ID of the service ticket linked to this feedback submission, if applicable.
Ticket owner avatar uri String True The URI of the avatar image for the owner of the ticket associated with the feedback submission.
Ticket owner Decimal True The user ID of the owner assigned to the ticket related to this feedback.
Ticket name String True The name or subject of the ticket associated with this feedback submission.
Unique creation key String True A unique key used to ensure idempotent creation of the feedback submission object.
Updated by user ID Decimal True The ID of the user who most recently updated the feedback submission. Set automatically by HubSpot.
User IDs of all notification followers String True The user IDs of individuals who opted to follow and receive notifications about this feedback submission.
User IDs of all notification unfollowers String True The user IDs of owners who opted out of receiving notifications for this feedback submission.
User IDs of all owners String True All user IDs associated with ownership of this feedback submission record.
Owner Assigned Date Datetime True The timestamp of when an owner was assigned to the feedback submission.
Owner String True The name or identifier of the current owner of the feedback submission.
HubSpot Team String True The team name of the user assigned as the owner of the feedback submission.
Industry Standard Question Type String True Standardized question type used in the survey, such as NPS, CSAT, or CES.
Sentiment String True The interpreted sentiment of the feedback submission, such as positive, neutral, or negative.
Survey ID Decimal True The unique identifier of the survey linked to this feedback submission.
Survey Type String True The type of survey that was submitted, such as Customer Satisfaction or Net Promoter Score.
Source String True The origin channel of the survey at the time of feedback submission, such as email or chat.
Date Datetime True The date and time when the feedback submission was recorded.
Rating Decimal True The numeric rating value given by the user as part of the feedback submission.
Feedback sentiment String True The overall sentiment classification derived from the submitted feedback content.
Response String True Any additional comments or responses provided by the user alongside the feedback rating.
Ingestion id String True Internal ID used by HubSpot when the feedback submission was first captured.
Knowledge article id Decimal True The ID of the knowledge base article for which this feedback was submitted, if applicable.
Visitor id Decimal True The unique identifier of the anonymous or known visitor who submitted the feedback.
Engagement id Decimal True The ID of the engagement record equivalent to this feedback submission, if applicable.
Submission URL String True The URL of the webpage or chat window from which the feedback submission was made.
Survey Name String True The name of the survey that this feedback submission is associated with.
Form guid String True The globally unique identifier for the form used in the feedback survey.
Email String True Email address of the contact who submitted the feedback.
Submission Name String True The name of the feedback submission, often derived from the respondent's email address.

Copyright (c) 2025 CData Software, Inc. - All rights reserved.
Build 25.0.9434