EngagementsCalls
Retrieve the available Calls in HubSpot.
SELECT
When selecting Call Engagements, they can be filtered by columns marked below as 'Filterable'. For those columns, the supported server-side operators is: =.
SELECT * FROM EngagementsCalls WHERE ID = '11896247257'
INSERT
INSERT INTO EngagementsCalls ([Call Title], [Call notes], [Call duration], [From Number], [To Number], [Recording URL], [Call status], [Activity date])
VALUES ('CallEngagement Title', 'CallEngagement Body', '60', '123-456-7890', '789-123-4560', 'https://www.cdata.com', 'CALLING_CRM_USER', current_timestamp() )
UPDATE
UPDATE EngagementsCalls SET [Call status] = 'COMPLETED' WHERE ID = '11896247257'
DELETE
DELETE FROM EngagementsCalls WHERE ID = '11896247257'
Columns
| Name | Type | ReadOnly | References | Filterable | Description |
| Id [KEY] | Long | False | True |
Unique identifier of the object. | |
| Archived | Bool | True | False |
Whether the object is archived or not. | |
| CreatedAt | Datetime | True | False |
When the object was created. | |
| UpdatedAt | Datetime | True | False |
When the object was last updated. | |
| Call and meeting type | String | False | True |
The activity type of the engagement | |
| Business units | String | False | True |
The business units this record is assigned to. | |
| AtMentioned Owner Ids | String | False | True |
The owners that have been at_mentioned on the engagement | |
| Attached file IDs | String | False | True |
The IDs of the files that are attached to the engagement | |
| Call notes preview | String | True | True |
A truncated preview of the call notes | |
| HTML Body Preview | String | True | True |
The HTML representation of the engagement body preview | |
| Body Preview Truncated | Bool | True | True |
Indicates if the engagement body was truncated for the preview | |
| Integrating App ID | Decimal | False | True |
The App ID associated with the integrating app | |
| Authenticated recording files url provider | String | True | True |
URL which returns Authenticated audio_video URL of the recording | |
| Call notes | String | False | True |
The body of the call | |
| Callee object id | Decimal | False | True |
The id of the callee | |
| Callee object type | String | False | True |
The type of callee | |
| Call direction | String | False | True |
The direction of a call | |
| Call outcome | String | False | True |
The outcome of the call | |
| Call duration | Decimal | False | True |
The duration of the call_ in milliseconds | |
| External Account ID | String | False | True |
External Account ID | |
| External ID | String | False | True |
The external ID of the call | |
| From Number | String | False | True |
The phone number of the person that initiated the call | |
| From Number Name | String | True | True |
The name of the phone number that initiated the call | |
| Transcript Available | Bool | False | True |
Flag to indicate if the call has an associated transcript | |
| Voicemail Available | String | True | True |
Flag to indicate if the call has an associated voicemail | |
| Recording URL | String | False | True |
The URL of the recorded call audio | |
| Call Source | String | False | True |
The source of the call to differentiate VoIP vs Video Conferencing Apps | |
| Call status | String | False | True |
The status of the call | |
| Call Title | String | False | True |
The title of the call | |
| To Number | String | False | True |
The phone number of the person that was called | |
| To Number Name | String | True | True |
The name of the phone number that was called | |
| Tracked terms | String | True | True |
A list of any tracked terms contained in the call transcript | |
| Call transcription id | Decimal | False | True |
The id of the transcription | |
| Video url | String | False | True |
Video URL of the recording | |
| Unique Zoom Meeting ID | String | False | True |
The Zoom meeting unique identifier of the call | |
| Calls Service Call ID | Decimal | True | True |
The Calls Service specific global unique identifier for a call | |
| Activity created by | Decimal | True | True |
The user who created the engagement | |
| Created by user ID | Decimal | True | True |
The user that created this object. This value is automatically set by HubSpot and may not be modified. | |
| Create date | Datetime | True | True |
The date that an engagement was created | |
| Engagement Source | String | False | True |
The source that created this engagement | |
| Engagement Source ID | String | False | True |
The specific ID of the process that created this engagement | |
| Follow up action | String | False | True |
What action should be performed during follow up | |
| GDPR deleted | Bool | True | True |
Indicates the body of this engagement has been cleared because of a GDPR delete request | |
| Last modified date | Datetime | True | True |
The date any property on this engagement was modified | |
| Merged object IDs | String | True | True |
The list of object IDs that have been merged into this object. This value is automatically set by HubSpot and may not be modified. | |
| Updated by | Decimal | True | True |
The user who last updated the engagement | |
| Record ID | Decimal | True | True |
The unique ID for this record. This value is automatically set by HubSpot and may not be modified. | |
| Product name | String | False | True |
The name of the product associated with this engagement | |
| Queue Memberships | String | False | True |
The list of queues that contain this engagement | |
| Read Only Object | Bool | True | True |
Is the object read only | |
| Activity date | Datetime | False | True |
The date that an engagement occurred | |
| Unique creation key | String | True | True |
Unique property used for idempotent creates | |
| Unique ID | String | False | True |
The unique ID of the engagement | |
| Unknown Visitor Conversation | Bool | False | True |
Whether or not this communication was made with an unknown visitor | |
| Updated by user ID | Decimal | True | True |
The user that last updated this object. This value is automatically set by HubSpot and may not be modified. | |
| User IDs of all notification followers | String | True | True |
The user IDs of all users that have clicked follow within the object to opt_in to getting follow notifications | |
| User IDs of all notification unfollowers | String | True | True |
The user IDs of all object owners that have clicked unfollow within the object to opt_out of getting follow notifications | |
| User IDs of all owners | String | True | True |
The user IDs of all owners of this object | |
| Owner Assigned Date | Datetime | True | True |
The timestamp when an owner was assigned to this engagement | |
| Activity assigned to | String | False | True |
The user that the activity is assigned to in HubSpot. This can be any HubSpot user or Salesforce integration user_ and can be set manually or via Workflows. | |
| HubSpot Team | String | True | True |
The team of the owner of an engagement. | |
| All owner ids | String | True | True |
The value of all owner referencing properties for this object_ both default and custom | |
| All team ids | String | True | True |
The team ids corresponding to all owner referencing properties for this object_ both default and custom | |
| All accessible team ids | String | True | True |
The team ids_ including up the team hierarchy_ corresponding to all owner referencing properties for this object_ both default and custom |