ActionsPerformed
Provides a detailed audit trail of user and system actions on CRM records for compliance and troubleshooting.
Table-Specific Information
Select
The driver uses the Zoho CRM API to process WHERE clause conditions built with the following column and operator. The rest of the filter is executed client-side within the driver.
Note : ActionsPerformed cannot be queried until it is enabled from the UI.
SELECT * FROM ActionsPerformed
Columns
| Name | Type | Description |
| Id [KEY] | String | Unique identifier for the performed action. |
| ActionType | String | Specifies the type of action performed, such as view, click, or reply. |
| Actions | String | Details of the specific actions taken during the interaction. |
| TimeSpent | String | Duration of time spent performing the action. |
| ActionPerformedTime | Datetime | Date and time when the action was executed. |
| ParentID_Id | String | Identifier of the parent object where the action was logged. |
| ParentID_Name | String | Name of the parent object where the action was logged. |
| ChatAttachment_Id | String | Identifier of the chat attachment related to the action. |
| ChatAttachment_Name | String | Name of the chat attachment related to the action. |
Pseudo-Columns
Pseudo column fields are used in the WHERE clause of SELECT statements and offer a more granular control over the tuples that are returned from the data source.
| Name | Type | Description |
| DuplicateCheckFields | String | Fields used to detect duplicates during an upsert operation. |
| CustomViewId | Long | Custom view identifier used to filter this record when the useCOQL parameter is set to false. |