Solutions

Create, update, delete, and query information regarding solutions.

Table-Specific Information

Select

This table supports COQL for filtering, meaning that most filters comparing columns to values are submitted server-side.

The server uses the Zoho CRM API to process WHERE clause conditions built with the following columns and operators. The rest of the filter is executed client-side within the server.

Insert

INSERT INTO Solutions (SolutionTitle, Status) VALUES ('Converting from XML to JSON', 'Created')

Required fields: SolutionTitle.

Any field which is not read-only (ReadOnly = false in the table below) can be inserted.

Delete

You must specify the Id in the WHERE clause when executing a delete against this table.

DELETE FROM Solutions WHERE Id = '3152079000000153079'

Update

You must specify the Id in the WHERE clause when executing an update against this table.

UPDATE Solutions SET Question = 'Changed from the API.' WHERE Id = '3152079000000492018'

Required fields: Id.

Any field which is not read-only (ReadOnly = false in the table below) can be updated.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	True	Id
SolutionNumber	String	False	SolutionNumber
SolutionOwner_Id	String	False	SolutionOwner Id
SolutionOwner_FirstName	String	True	SolutionOwner FirstName
SolutionOwner_LastName	String	True	SolutionOwner LastName
SolutionOwner_Email	String	True	SolutionOwner Email
SolutionOwner_Name	String	True	SolutionOwner Name
SolutionTitle	String	False	SolutionTitle
Published	Bool	False	Published
Status	String	False	Status
ProductName_Id	String	False	ProductName Id
ProductName_Name	String	True	ProductName Name
No.ofcomments	Int	True	No.ofcomments
CreatedBy_Id	String	False	CreatedBy Id
CreatedBy_FirstName	String	True	CreatedBy FirstName
CreatedBy_LastName	String	True	CreatedBy LastName
CreatedBy_Email	String	True	CreatedBy Email
CreatedBy_Name	String	True	CreatedBy Name
ModifiedBy_Id	String	False	ModifiedBy Id
ModifiedBy_FirstName	String	True	ModifiedBy FirstName
ModifiedBy_LastName	String	True	ModifiedBy LastName
ModifiedBy_Email	String	True	ModifiedBy Email
ModifiedBy_Name	String	True	ModifiedBy Name
CreatedTime	Datetime	False	CreatedTime
ModifiedTime	Datetime	False	ModifiedTime
Tag	String	False	Tag
Question	String	False	Question
Answer	String	False	Answer
AddComment	String	False	AddComment
Comments	String	True	Comments
RecordId	Long	True	RecordId
Locked	Bool	True	Locked
LastActivityTime	Datetime	False	LastActivityTime

Pseudo-Columns

Pseudo column fields are used in the WHERE clause of SELECT statements and offer a more granular control over the tuples that are returned from the data source.


Name	Type	Description
DuplicateCheckFields	String	The field(s) to be used for checking duplicate records in an upsert. The REST API allows for more than one field in the duplicate check but the BULK API only allows one field.
Trigger	String	To trigger the rule while inserting record into CRM account.
CustomViewId	Long	The custom view Id to be used for filtering this record. Will work when useCOQL=false.

MCP Server for Zoho CRM