SugarLive
Stores communication session details for SugarLive interactions. This table supports real-time customer engagement and conversation tracking.
Columns
| Name | Type | ReadOnly | Description |
| Commentlog | String | True |
The comment log entries that are associated with this SugarLive configuration record. This field stores collaboration notes or administrative context. |
| Created_By | String | True |
The unique identifier (Id) of the user who created this SugarLive configuration record. This value identifies the record author for auditing and ownership tracking. |
| Created_By_Name | String | True |
The display name of the user who created this SugarLive configuration record. This value is shown in the user interface for clarity and reporting. |
| Date_Entered | Datetime | True |
The date and time when this SugarLive configuration record was created. This value supports lifecycle tracking and audit review. |
| Date_Modified | Datetime | True |
The date and time when this SugarLive configuration record was most recently updated. This field supports change tracking and version transparency. |
| Deleted | Bool | False |
A Boolean field that returns a value of 'true' when this SugarLive configuration record is marked as deleted. It returns a value of 'false' when the record remains active and available. |
| Description | String | False |
A detailed description of the SugarLive configuration. This field can include usage notes or administrative context. |
| Enabled_Modules | String | False |
The list of modules that are enabled for SugarLive functionality. This value determines which parts of the application support real-time engagement. |
| Following | Bool | False |
A Boolean field that returns a value of 'true' when the current user is following this record to receive activity updates. It returns a value of 'false' when the user is not following the record. |
| Id [KEY] | String | True |
The Id for this SugarLive configuration record. This value is used to reference and manage the record throughout the system. |
| Locked_Fields | String | True |
The list of fields that are restricted from editing for this configuration record. This prevents modification of protected or system-governed values. |
| Modified_By_Name | String | True |
The display name of the user who most recently modified this SugarLive configuration record. This value provides visibility into update history. |
| Modified_User_Id | String | True |
The Id of the user who most recently updated this SugarLive configuration record. This value identifies the source of the latest change. |
| My_Favorite | Bool | False |
A Boolean field that returns a value of 'true' when the record is marked as a favorite by the current user. It returns a value of 'false' when it is not marked as a favorite. |
| Name | String | False |
The name of the SugarLive configuration record. This value is used as the primary label throughout the system. |
| Sync_Key | String | True |
The synchronization key that is used to match this SugarLive configuration record with external systems. This value ensures data consistency across integrations. |
| Tag | String | False |
The tags that are associated with this record. Tags support flexible grouping, classification, and filtering. |