KBDocuments
Stores document references that are linked to knowledge base (KB) articles. This table supports attachments, supplemental reference materials, and documentation enhancements.
Columns
| Name | Type | ReadOnly | Description |
| Acl_Team_Names | String | True |
The list of team names that are associated with this knowledge base (KB) document. These names determine which teams can view or edit the document. |
| Acl_Team_Set_Id | String | False |
The unique identifier (Id) of the team set that is associated with this KB document. The team set defines all teams that have access permissions. |
| Assigned_User_Id | String | False |
The Id of the user who is assigned responsibility for managing this KB document. |
| Assigned_User_Name | String | True |
The display name of the user who is assigned responsibility for this document. This value appears in UI lists and record headers. |
| Created_By | String | True |
The Id of the user who created this KB document record. This value supports audit tracking and authorship review. |
| Created_By_Name | String | True |
The display name of the user who created this KB document record. This value appears in activity history and detail views. |
| Date_Entered | Datetime | True |
The date and time when this document record was created. This timestamp supports chronological organization and record history tracking. |
| Date_Modified | Datetime | True |
The date and time when this document record was last modified. This timestamp supports version tracking and administrative review. |
| Deleted | Bool | False |
A Boolean field that returns a value of 'true' when this KB document is marked as deleted. It returns a value of 'false' when the document is active. |
| Description | String | False |
A narrative description that explains the purpose, content focus, or usage context of this KB document. |
| Following | Bool | False |
A Boolean field that returns a value of 'true' when the current user is following this KB document. It returns a value of 'false' when the user is not following it. |
| Id [KEY] | String | True |
The Id of this KB document. The system uses this Id to reference and manage the document internally. |
| Locked_Fields | String | True |
The list of fields that are restricted from modification to preserve document integrity and protect finalized content. |
| Modified_By_Name | String | True |
The display name of the user who last modified this KB document. This value supports visibility into revision activity. |
| Modified_User_Id | String | True |
The Id of the user who most recently updated this KB document. This value supports change traceability. |
| My_Favorite | Bool | False |
A Boolean field that returns a value of 'true' when this document is marked as a favorite by the current user. It returns a value of 'false' when it is not marked as a favorite. |
| Name | String | False |
The display name or title of this KB document. This value appears in search results, lists, and article headers. |
| Sync_Key | String | True |
The synchronization key that is used to align this document record with external content systems or publishing integrations. |
| Team_Count | String | False |
The number of teams that are associated with this KB document. This value indicates the breadth of collaboration access. |
| Team_Id | String | False |
The Id of the primary team that is associated with this KB document. The primary team defines default visibility rules. |
| Team_Name | String | False |
The display name of the primary team that is associated with this KB document. This value appears in UI display fields and assignment selectors. |
| Team_Set_Id | String | False |
The Id of the full team set that is associated with this KB document. The team set defines all teams permitted to view or modify the document. |