KBContents
Stores version-level content for knowledge base (KB) articles, including article body text and status metadata. This table supports version control, editorial review processes, and multi-language publication.
Columns
| Name | Type | ReadOnly | Description |
| Acl_Team_Names | String | True |
The list of team names that are associated with this knowledge base (KB) content record. These names determine which teams are permitted to view or update the content. |
| Acl_Team_Set_Id | String | False |
The unique identifier (Id) of the team set that is associated with this KB content record. The team set defines the complete group of teams that are granted access. |
| Active_Date | Date | False |
The date when this content becomes active and available for use in the KB. |
| Active_Rev | String | True |
A flag that is used to indicate whether this revision is the active (current) published version. |
| Approved | Bool | False |
A Boolean field that returns a value of 'true' when the content has been approved for publication. It returns a value of 'false' when the content is still pending approval. |
| Assigned_User_Id | String | False |
The Id of the user who is assigned responsibility for maintaining this content record. |
| Assigned_User_Name | String | True |
The display name of the user who is assigned responsibility for this content record. This value appears in record headers and list views. |
| Attachment_List | String | True |
The list of attachments that are associated with this KB content (for example, supplemental files, reference documents, or images). |
| Category_Id | String | False |
The Id of the category that is associated with this content. Categories help group articles for browsing and reporting. |
| Category_Name | String | True |
The display name of the category that is associated with this content. This value helps users navigate topic areas. |
| Commentlog | String | True |
The log of comments and discussion notes that are associated with this content. This field supports collaboration and internal review. |
| Created_By | String | True |
The Id of the user who created this KB content record. This value supports historical and audit tracking. |
| Created_By_Name | String | True |
The display name of the user who created this content record. This value appears in activity and administrative review contexts. |
| Date_Entered | Datetime | True |
The date and time when this content record was created. This timestamp supports chronological and audit tracking. |
| Date_Modified | Datetime | True |
The date and time when this content record was last modified. This timestamp supports version review and update auditing. |
| Deleted | Bool | False |
A Boolean field that returns a value of 'true' when this content record is marked as deleted. It returns a value of 'false' when the record remains active. |
| Description | String | False |
A descriptive note that explains the purpose or context of this content entry. This field is often used for editorial or documentation notes. |
| Exp_Date | Date | False |
The expiration date after which the content is considered outdated or no longer valid. |
| Following | Bool | False |
A Boolean field that returns a value of 'true' when the current user is following this content record for updates. It returns a value of 'false' when the record is not being followed. |
| Id [KEY] | String | True |
The Id of this KB content record. The system uses this Id to reference the content internally. |
| Is_External | String | True |
A flag that indicates whether the content is designated for external publishing, such as customer portal visibility. |
| Kbarticle_Id | String | False |
The Id of the KB article entry that is associated with this content version. |
| Kbarticle_Name | String | True |
The display name of the KB article that is associated with this content version. |
| Kbdocument_Body | String | True |
The full text body of the KB content, including formatted article text and embedded detail. |
| Kbdocument_Id | String | False |
The Id of the full KB document record that is associated with this content. |
| Kbdocument_Name | String | True |
The display name of the KB document that is associated with this content version. |
| Kbsapprover_Id | String | False |
The Id of the user who approved this content version for publication. |
| Kbsapprover_Name | String | True |
The display name of the user who approved this content version. |
| Kbscase_Id | String | False |
The Id of a related case that is associated with this KB content when the article originated from customer support resolution. |
| Kbscase_Name | String | True |
The display name of the related case that is associated with this content. |
| Language | String | False |
The language that is assigned to this content version. This value supports multilingual publishing and localization. |
| Locked_Fields | String | True |
The list of fields that are restricted from modification to preserve approved or published content integrity. |
| Modified_By_Name | String | True |
The display name of the user who last modified this content record. This value supports change visibility and audit review. |
| Modified_User_Id | String | True |
The Id of the user who most recently updated this content record. This value provides traceability for editorial or administrative changes. |
| My_Favorite | Bool | False |
A Boolean field that returns a value of 'true' when the content has been marked as a favorite by the current user. It returns a value of 'false' when the content is not marked as a favorite. |
| Name | String | False |
The display name or title of the KB content. This value appears in lists, search results, and article headers. |
| Notuseful | Int | True |
The number of negative usefulness votes that this content has received from users. |
| Related_Languages | String | False |
A list of languages in which alternate versions of this content are available. This list supports multilingual content pairing. |
| Revision | Int | True |
The revision number of this content version. This value indicates version sequence in the editing and approval workflow. |
| Status | String | False |
The current publication status of the content (for example, 'Draft', 'Pending Approval', 'Published', or 'Archived'). |
| Sync_Key | String | True |
The synchronization key that is used to align this content record with external systems or content sources. |
| Tag | String | False |
The tags that are applied to this content for categorization, searching, and topic grouping. |
| Team_Count | String | False |
The number of teams that are associated with this content record. This value indicates collaboration or access scope. |
| Team_Id | String | False |
The Id of the primary team that is associated with this content record. The primary team determines the default access context. |
| Team_Name | String | False |
The display name of the primary team that is associated with this content record. |
| Team_Set_Id | String | False |
The Id of the full team set that is associated with this content record. The team set defines all teams that can view or modify the content. |
| Useful | Int | True |
The number of positive usefulness votes that this content has received from users. |
| Usefulness_User_Vote | String | True |
The usefulness rating or vote submitted by the current user for this content. |
| Viewcount | Int | True |
The number of times this content has been viewed. This value indicates engagement and reference frequency. |