ChangeTimers
Stores timing measurements that are associated with workflow transitions. This table supports service-level agreement (SLA) tracking and process performance analysis.
Columns
| Name | Type | ReadOnly | Description |
| Id [KEY] | String | False |
The unique identifier (Id) for this change timer record. This field ensures consistent reference across reporting and workflow processing. |
| Name | String | False |
The descriptive name of the change timer. This field is used to identify the timer in lists and configuration screens. |
| Date_Entered | Datetime | True |
The date and time when this change timer record was created. This field supports audit trails and lifecycle tracking. |
| Date_Modified | Datetime | True |
The date and time when this change timer record was most recently modified. This field supports update tracking and audit compliance. |
| Modified_User_Id | String | True |
The Id of the user who most recently modified this change timer record. This field supports accountability and historical review. |
| Modified_By_Name | String | True |
The name of the user who most recently modified this change timer. This field provides a readable reference for the Modified_User_Id field. |
| Created_By | String | True |
The Id of the user who created this change timer record. This field supports origin tracking and audit review. |
| Created_By_Name | String | True |
The name of the user who created this change timer. This field provides a readable reference for the created_by field. |
| Description | String | False |
The full text description of the change timer. This field provides explanatory detail about how or why the timer is used. |
| Deleted | Bool | False |
A Boolean field that returns a value of 'true' when the change timer record is marked for deletion. It returns a value of 'false' when the record remains active. This field supports soft-delete workflows and recovery. |
| Parent_Type | String | False |
The type of record to which the timer applies (for example, 'Case' or 'Opportunity'). This field defines the business context of the timing measurement. |
| Parent_Id | String | False |
The Id of the record to which the timer applies. This field links the timer to the specific business object that is being tracked. |
| Field_Name | String | False |
The name of the field whose value change triggers or ends the timing measurement. This field identifies the condition that is being monitored. |
| Value_String | String | False |
The field value that defines the timer condition, such as a specific status. The timer measures how long the parent record remains in this value state. |
| From_Datetime | Datetime | False |
The date and time when the timer starts. This field marks the beginning of the measured duration. |
| To_Datetime | Datetime | False |
The date and time when the timer stops. This field marks the end of the measured duration. |
| Hours | Decimal | True |
The total time elapsed between the start and stop of the timer, measured in calendar hours. This field supports performance and duration reporting. |
| Business_Hours | Decimal | True |
The total time elapsed between the start and stop of the timer, measured in business hours according to applicable service schedules. This field supports reporting based on service-level agreements. |
| Following | Bool | False |
A Boolean field that returns a value of 'true' when the current user follows this record for updates. It returns a value of 'false' when the user is not following the record. |
| My_Favorite | Bool | False |
A Boolean field that returns a value of 'true' when the current user marks this change timer as a favorite. It returns a value of 'false' when the record is not marked as a favorite. |
| Sync_Key | String | True |
The synchronization key that links this change timer record to external systems or replication frameworks. This field supports cross-system data consistency. |