The acceptance status of the message for the current user. This value indicates the participation response state in the communication.

A list of users and their associated acceptance status for the message. This field is used to track message delivery engagement across multiple participants.

The display names of the access control teams that govern visibility for this message. This field supports role- and team-based record access control.

The Identifier (Id) of the access control team set that is associated with this message. This Id enables multi-team sharing configurations.

The Id of the user who is assigned to the message. This assignment determines ownership and responsibility.

The display name of the user who is assigned to the message.

Raw sentiment or classification data returned from the Amazon Web Services (AWS) Comprehend service. This field captures automated conversation analysis metadata.

The Id of the AWS Connect contact that is linked to this message. This value supports synchronization with call center events and conversation logs.

The channel through which the message was communicated (for example, SMS, email, and internal chat).

A reference to the associated comment log entries. These entries store discussion history and collaboration notes.

The Id of the contact associated with the message when the message involves a known contact entity.

The display name of the contact associated with the message.

The conversation thread identifier that is used to group related messages into a continuous discussion sequence.

A hyperlink or external reference to the full conversation thread. This link supports cross-system navigation.

The Id of the user who created the message record. This value supports authorship tracking.

The display name of the user who created the message record.

The date and time when the message conversation ended or was last active.

The date and time when the message record was created.

The date and time when the message record was last modified.

The date and time when the message conversation began.

A Boolean field that returns a value of 'true' when the message is marked for deletion. It returns a value of 'false' when the message remains active. This field supports soft-delete retention and recovery workflows.

A detailed narrative or descriptive text that is associated with the message. This field is often used to store summary details or conversation context.

Indicates whether the message direction is inbound or outbound. This field supports routing, reporting, and workflow branching.

A Boolean field that returns a value of 'true' when the current user is following the message. It returns a value of 'false' when the message is not being followed. This feature enables activity monitoring and notifications.

The unique Id of the message record.

The Id of the contact who was invited to participate in the conversation.

The display name of the invited contact.

The Id of the lead who was invited to participate in the conversation.

The display name of the invited lead.

A list of records representing individuals who are invited to participate in the message conversation. This field can reference contacts, leads, or users.

A system-managed list of fields that are restricted from modification. This field is used to maintain record integrity.

The display name of the user who last modified the message record.

The Id of the user who last modified the message record.

A Boolean field that returns a value of 'true' when the current user marks the message as a favorite. It returns a value of 'false' when it is not marked as a favorite. This feature supports personalized record prioritization.

The name or subject of the message as it is displayed in lists and record views.

The Id of the SugarCRM record that is referenced by the Parent_Type field. This value establishes contextual linkage to another CRM entity such as an account, case, or opportunity.

The display name of the parent record referenced by the Parent_Id field.

The module name of the parent record that this message is associated with. This value determines the context relationship type.

A sentiment classification value that is derived from conversation analysis (for example, 'POSITIVE', 'NEGATIVE', 'NEUTRAL', and 'MIXED'.

The message status value that indicates the processing, delivery, or follow-up state.

An internal synchronization key that is used to reconcile message records across integrated systems or replication operations.

Tags that are assigned to the message record. Tags support categorization, search, and filtering.

The count of teams that have access to the message through the team security model.

The Id of the primary team that is associated with the message. This assignment controls core record-level access.

The display name of the team that is associated with the message.

The Id of the team set that is assigned to the message. Team sets support shared access among multiple teams.