Bugs
Stores defect and issue tracking records. This table supports product support workflows, root-cause analysis, and customer-reported problem resolution.
Columns
| Name | Type | ReadOnly | Description |
| Acl_Team_Names | String | True |
The list of team names that are associated with this bug record. Each name identifies a team with access permissions for viewing or managing the record. |
| Acl_Team_Set_Id | String | False |
The identifier (Id) of the team set that controls access to this bug record. The team set determines which users or groups can view and update the record. |
| Assigned_User_Id | String | False |
The Id of the user who is assigned to resolve or manage this bug. This field is used for ownership and accountability tracking. |
| Assigned_User_Name | String | True |
The name of the user who is assigned to this bug record. This field provides a readable reference for the Assigned_User_Id field. |
| Bug_Number | Int | False |
The visible reference number that is used to track and identify the bug. This number is typically displayed to users and included in defect communications. |
| Business_Hours_To_Resolution | Decimal | True |
The total number of business hours that are required to resolve this issue. This field supports service-level reporting and performance analysis. |
| Commentlog | String | True |
A record of comments that are associated with this bug. This field supports collaboration and provides historical context for troubleshooting. |
| Created_By | String | True |
The unique Id of the user who created this bug record. This field supports auditing and origin tracking. |
| Created_By_Name | String | True |
The name of the user who created this bug record. This field provides a readable reference for the Created_By field. |
| Date_Entered | Datetime | True |
The date and time when this bug record was created in the system. This field supports lifecycle auditing and historical tracking. |
| Date_Modified | Datetime | True |
The date and time when this bug record was most recently modified. This field enables users to identify when updates occur. |
| Deleted | Bool | False |
A Boolean field that returns a value of 'true' when the bug record is marked for deletion. It returns a value of 'false' when the record remains active. This field supports soft-delete workflows and record recovery. |
| Description | String | False |
A full descriptive explanation of the bug, including context, symptoms, and relevant supporting information. This field supports thorough documentation and troubleshooting. |
| Fixed_In_Release | String | False |
The release version in which this bug is corrected. This field provides traceability for patch deployment and regression management. |
| Fixed_In_Release_Name | String | True |
The name of the software release that corresponds to the value in the Fixed_In_Release field. This field provides a readable reference for reporting and communication. |
| Follow_Up_Datetime | Datetime | False |
The date and time by which follow-up action should occur for this bug. This field supports workflow, reminders, and escalation timing. |
| Following | Bool | False |
A Boolean field that returns a value of 'true' when the current user is following this bug to receive updates. It returns a value of 'false' when the user is not subscribed. |
| Found_In_Release | String | False |
The software release in which this bug first appears. This field helps identify regression sources and release-based defect patterns. |
| Hours_To_Resolution | Decimal | True |
The total number of calendar hours that are required to resolve this issue. This field differs from the Business_Hours_to_Resolution field by including non-business time in the calculation. |
| Id [KEY] | String | True |
The Id for this bug record. This field ensures that the record can be referenced reliably across related modules and processes. |
| Is_Escalated | Bool | True |
A Boolean field that returns a value of 'true' when the bug is escalated to a higher priority or support tier. It returns a value of 'false' when no escalation is currently active. |
| Locked_Fields | String | True |
The list of fields that are locked from modification for this bug. This field ensures that key data remains consistent after review or approval. |
| Modified_By_Name | String | True |
The name of the user who most recently modified this bug record. This field provides a readable reference for the Modified_User_Id field. |
| Modified_User_Id | String | True |
The Id of the user who most recently modified this bug record. This field supports audit tracking of update responsibility. |
| My_Favorite | Bool | False |
A Boolean field that returns a value of 'true' when the current user marks this bug record as a favorite. It returns a value of 'false' when the record is not marked as a favorite. |
| Name | String | False |
The short descriptive title of the bug. This field is used in lists, dashboards, and search results for quick identification. |
| Pending_Processing | Bool | True |
A Boolean field that returns a value of 'true' when the bug is awaiting processing or system action. It returns a value of 'false' when no pending system operation exists. |
| Portal_Viewable | Bool | False |
A Boolean field that returns a value of 'true' when this bug is visible to portal users. It returns a value of 'false' when the record is restricted to internal users. |
| Priority | String | False |
The priority rating of this issue, which is used to determine troubleshooting urgency and resource allocation. |
| Product_Category | String | False |
The functional area or product category in which the bug is discovered. Example categories include 'Accounts', 'Contacts', or 'Leads'. This field supports pattern analysis and ownership routing. |
| Release_Name | String | True |
The name of the release that is associated with this bug. This field provides a readable reference for release-based tracking and reporting. |
| Resolution | String | False |
A description of how the issue is resolved. This field can indicate changes, fixes, or determinations that are made during resolution. |
| Resolved_Datetime | Datetime | False |
The date and time when the bug is resolved. This field supports trend analysis and resolution time reporting. |
| Source | String | False |
The source through which the bug is reported (for example, 'web submission', 'internal entry', or 'email-based creation'). This field helps identify the origin of the issue. |
| Source_Id | String | False |
The unique Id of the related source record, if it is applicable. This field is used when the bug is linked to an external or integrated system. |
| Source_Meta | String | False |
Additional metadata that is associated with the bug source. This field can contain contextual attributes that support reporting or integration tracing. |
| Source_Type | String | False |
The classification of the source entity for the bug (for example, 'user', 'external system', or 'automated process'). This field is used to interpret the value in the Source_Id and Source_Meta fields. |
| Status | String | False |
The current status of the bug (for example, 'New', 'In Progress', or 'Resolved). This field supports workflow routing and progress tracking. |
| Sync_Key | String | True |
The synchronization key that links this bug record to external systems or replication processes. This field ensures consistent record identity across integrations. |
| Tag | String | False |
A tag or label that is associated with this bug for categorization and search filtering. This field helps group issues for analysis and review. |
| Team_Count | String | False |
The number of teams that have access to this bug record. This value is derived from the associated team set and is used in access management reporting. |
| Team_Id | String | False |
The Id of the primary team that is assigned to this bug. The team assignment determines initial visibility and responsibility. |
| Team_Name | String | False |
The name of the primary team that is associated with this bug. This field provides a readable reference for the Team_Id field. |
| Team_Set_Id | String | False |
The Id of the team set that controls access to this bug record. A team set can include multiple teams that share access permissions. |
| Type | String | False |
The classification of the issue (for example, 'defect' or 'enhancement request'). This field supports filtering and reporting by issue type. |
| Widget_Follow_Up_Datetime | String | True |
The follow-up deadline that is displayed in the widget-based user interface. This field provides a quick reference for time-sensitive actions. |
| Work_Log | String | False |
A free-form text log that records investigative steps, troubleshooting actions, and resolution activities for the bug. This field supports collaboration and historical review. |