This section describes how to set up ODBC connectivity and configure DSNs on several Linux distributions: Debian-based systems, like Ubuntu, and Red Hat Linux platforms, like Red Hat Enterprise Linux (RHEL) and Fedora.

Minimum Linux Versions

Here are the minimum supported versions for Red Hat-based and Debian-based systems:

OS	Min. Version
Ubuntu	18.04
Debian	10
RHEL	8
Fedora	28
SUSE	15

Installing the Driver Dependencies

Run the following commands as root or with sudo to install the necessary dependencies:

• Debian/Ubuntu:
  

  apt-get install libc6 libstdc++6 zlib1g libgcc1

• RHEL/Fedora:
  

  yum install glibc libstdc++ zlib libgcc

Installing the Driver

You can use standard package management systems to install the driver.

On Debian-based systems, like Ubuntu, run the following command with root or sudo:

dpkg -i /path/to/driver/setup/SugarCRMODBCDriverforUnix.deb 

On systems that support the RPM package format, run the following command with root or sudo:

rpm -ivh /path/to/driver/SugarCRMODBCDriverforUnix.rpm 

Licensing the Driver

Run the following commands to license the driver. To activate a trial, omit the <key> input.

cd /opt/cdata/cdata-odbc-driver-for-sugarcrm/bin/
sudo ./install-license.sh <key>

Connecting through the Driver Manager

The driver manager loads the driver and passes function calls from the application to the driver. You need to register the driver with the driver manager and you define DSNs in the driver manager's configuration files.

The driver installation registers the driver with the unixODBC driver manager and creates a system DSN. The unixODBC driver manager can be used from Python and from many other applications. Your application may embed another driver manager.

Creating the DSN

See Using unixODBC to install unixODBC and configure DSNs. See Using the DataDirect Driver Manager to create a DSN to connect to OBIEE, Informatica, and SAS.

Connecting to SugarCRM

To establish a connection to SugarCRM, set URL to the URL associated with your SugarCRM account in the form http://{sugar crm instance}.com.

Authenticating to SugarCRM

To authenticate the driver to SugarCRM, set the following:

• User: The user of the SugarCRM account.
• Password: The password associated with the SugarCRM user.
• Platform (optional): If you're encountering a login conflict during authentication, set this to one of the platforms that you have created in the SugarCRM UI.

By default, SugarCRM uses the "sugar" client id for authentication, but users can optionally specify the client Id and client secret values of a custom app. See Creating a Custom OAuth Application for more information.

• OAuthClientId: Client Id of your custom OAuth app.
• OAuthClientSecret: Client secret of your custom OAuth app.

Caching SugarCRM Metadata

Note that retrieving SugarCRM metadata can be expensive. It is advised that you store the metadata locally as described in Caching Metadata.

Refreshing OAuth Values

The driver can refresh the temporary OAuth access tokens obtained during the browser-based OAuth authentication exchange. By default, the driver saves the encrypted tokens in the odbc.ini file corresponding to the DSN. Access to this odbc.ini file can be restricted in the case of System DSNs.

To enable the automatic token exchange, you can give the driver write access to the system odbc.ini. Or, you can set the OAuthSettingsLocation connection property to an alternate file path, to which the driver would have read and write access.

    OAuthSettingsLocation=/tmp/oauthsettings.txt
    

Installing Dependencies for OAuth Authentication

The OAuth authentication standard requires the authenticating user to interact with SugarCRM, using a web-browser. If the first OAuth interaction is to be done on the same machine the driver is installed on, for example, a desktop application, the driver needs access to the xdg-open program, which opens the default browser.

To satisfy this dependency, install the corresponding package with your package manager:

Debian/Ubuntu Package	RHEL/Fedora Package	File
xdg-utils	xdg-utils	xdg-open

Set the Driver Encoding

The ODBC drivers need to specify which encoding to use with the ODBC Driver Manager. By default, the CData ODBC Drivers for Unix are configured to use UTF-16 which is compatible with unixODBC, but other Driver Managers may require alternative encoding.

Alternatively, if you are using the ODBC driver from an application that uses the ANSI ODBC API it may be necessary to set the ANSI code page. For example, to import Japanese characters in an ANSI application, you can specify the code page in the config file '/opt/cdata/cdata-odbc-driver-for-sugarcrm/lib/cdata.odbc.sugarcrm.ini':

[Driver]
AnsiCodePage = 932