Escalations
The Escalations table.
Columns
| Name | Type | ReadOnly | Description |
| Id [KEY] | String | False |
Unique identifier |
| Name | String | False | |
| Date_Entered | Datetime | True |
Date record created |
| Date_Modified | Datetime | True |
Date record last modified |
| Modified_User_Id | String | True |
User who last modified record |
| Modified_By_Name | String | True | |
| Created_By | String | True |
User who created record |
| Created_By_Name | String | True | |
| Description | String | False |
Full text of the note |
| Deleted | Bool | False |
Record deletion indicator |
| Escalation_Number | Int | False |
Visual unique identifier |
| Status | String | False |
The status of the escalation |
| Reason | String | False |
The reason given for the escalation |
| Source | String | False |
The source of the escalation |
| Parent_Type | String | False |
The Sugar object to which the call is related |
| Parent_Name | String | False | |
| Parent_Id | String | False |
The ID of the parent Sugar object identified by parent_type |
| Following | Bool | False |
Is user following this record |
| My_Favorite | Bool | False |
Favorite for the user |
| Tag | String | False | |
| Commentlog | String | True | |
| Locked_Fields | String | True | |
| Sync_Key | String | True | |
| Team_Id | String | False |
Team ID for the account |
| Team_Set_Id | String | False | |
| Acl_Team_Set_Id | String | False | |
| Team_Count | String | False | |
| Team_Name | String | False | |
| Acl_Team_Names | String | True | |
| Assigned_User_Id | String | False |
User ID assigned to record |
| Assigned_User_Name | String | True |