Feedback
Create and query Feedback on a Call in Twilio.
Select
Twilio allows only a small subset of columns to be used in the WHERE clause of a SELECT query. These columns can typically be used with only the equals or = comparison. The available column for Feedback is only Sid and it is required in WHERE clause.
SELECT * FROM Feedback WHERE Sid = 'F123456789'
Insert
To add a CallFeedback, specify at least QualityScore and Sid. Column Issues is optional.
INSERT INTO Feedback (Sid, QualityScore) VALUES ('X95487143505', 1)
Update
Twilio does not allow Feedback records to be updated.
Delete
Twilio does not allow Feedback records to be deleted.
Columns
| Name | Type | ReadOnly | References | Description |
| Sid [KEY] | String | False |
The Id of the call. | |
| AccountSid | String | True |
The account Id associated with the feedback. | |
| QualityScore | Integer | False |
The quality score, represented on a scale of 1 (very poor) to 5 (perfect). The allowed values are 1, 2, 3, 4, 5. | |
| Issues | String | False |
Any issues experienced during the call. Allowed values are imperfect-audio, dropped-call, incorrect-caller-id, post-dial-delay, digits-not-captured, audio-latency, and one-way-audio. The allowed values are imperfect-audio, dropped-call, incorrect-caller-id, post-dial-delay, digits-not-captured, audio-latency, one-way-audio. | |
| DateCreated | Datetime | True |
The creation date of the feedback. | |
| DateUpdated | Datetime | True |
The modification date of the feedback. |