FireDAC Components for Twilio

Build 21.0.7930

Feedback

Create and query Feedback on a Call in Twilio.

Select

Twilio allows only a small subset of columns to be used in the WHERE clause of a SELECT query. These columns can typically be used with only the equals or = comparison. The available column for Feedback is only Sid and it is required in WHERE clause.

SELECT * FROM Feedback WHERE Sid = 'F123456789'

Insert

To add a CallFeedback, specify at least QualityScore and Sid. Column Issues is optional.

INSERT INTO Feedback (Sid,QualityScore) VALUES ('X95487143505',1)

Update

Twilio does not allow Feedback records to be updated.

Delete

Twilio does not allow Feedback records to be deleted.

Columns

Name Type ReadOnly References Description
Sid [KEY] String False

The Id of the call.

AccountSid String True

The account Id associated with the feedback.

QualityScore Integer False

The quality score, represented on a scale of 1 (very poor) to 5 (perfect).

The allowed values are 1, 2, 3, 4, 5.

Issues String False

Any issues experienced during the call. Allowed values are imperfect-audio, dropped-call, incorrect-caller-id, post-dial-delay, digits-not-captured, audio-latency, and one-way-audio.

The allowed values are imperfect-audio, dropped-call, incorrect-caller-id, post-dial-delay, digits-not-captured, audio-latency, one-way-audio.

DateCreated Datetime True

The creation date of the feedback.

DateUpdated Datetime True

The modification date of the feedback.

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Build 21.0.7930