release_task_sla
Tracks the Service Level Agreement (SLA) compliance for release tasks to ensure timely delivery and quality control.
Columns
| Name | Type | References | Description |
| taskslatable_sys_id | String | Provides the system identifier (sys_id) for the task SLA record. | |
| taskslatable_active | Bool | Indicates whether the task SLA is active and currently being monitored. | |
| taskslatable_business_duration | Long | Represents the total business duration tracked for the SLA task. | |
| taskslatable_business_pause_duration | Long | Shows the total business time the SLA was paused during its lifecycle. | |
| taskslatable_business_percentage | Decimal | Displays the percentage of business time consumed relative to the SLA target. | |
| taskslatable_business_time_left | Long | Indicates the remaining business time before the SLA is due to breach. | |
| taskslatable_duration | Long | Represents the total elapsed duration of the SLA task. | |
| taskslatable_end_time | Datetime | Specifies the date and time when the SLA measurement ended. | |
| taskslatable_has_breached | Bool | Indicates whether the SLA has been breached for the related task. | |
| taskslatable_original_breach_time | Datetime | Records the original date and time when the SLA breach was expected to occur. | |
| taskslatable_pause_duration | Long | Shows the total amount of time the SLA was paused. | |
| taskslatable_pause_time | Datetime | Specifies when the SLA entered a paused state. | |
| taskslatable_percentage | Decimal | Displays the percentage of the total SLA duration elapsed. | |
| taskslatable_planned_end_time | Datetime | Specifies the planned end date and time for the SLA target. | |
| taskslatable_schedule | String | References the schedule used to calculate SLA time, considering working hours and holidays. | |
| taskslatable_schedule_link | String | Provides a link to the record of the associated SLA schedule. | |
| taskslatable_sla | String | References the SLA definition associated with the task. | |
| taskslatable_sla_link | String | Provides a link to the SLA definition record. | |
| taskslatable_stage | String | Indicates the current stage of the SLA, such as in progress or breached. | |
| taskslatable_start_time | Datetime | Specifies when the SLA tracking started for the task. | |
| taskslatable_sys_created_by | String | Shows the user who created the task SLA record. | |
| taskslatable_sys_created_on | Datetime | Records the date and time when the task SLA record was created. | |
| taskslatable_sys_mod_count | Int | Tracks how many times the task SLA record has been modified. | |
| taskslatable_sys_tags | String | Lists tags applied to the task SLA record for categorization or filtering. | |
| taskslatable_sys_updated_by | String | Shows the user who last updated the task SLA record. | |
| taskslatable_sys_updated_on | Datetime | Records the date and time when the task SLA record was last updated. | |
| taskslatable_task | String | References the task associated with the SLA record. | |
| taskslatable_task_link | String | Provides a link to the related task record. | |
| taskslatable_time_left | Long | Displays the total time remaining before the SLA target is breached. | |
| taskslatable_timezone | String | Indicates the time zone used when calculating SLA times and durations. | |
| ret_sys_id | String | Provides the sys_id for the release task linked to the SLA. | |
| ret_active | Bool | Indicates whether the release task is active and currently in progress. | |
| ret_activity_due | Datetime | Specifies the date and time when the next activity for the release task is due. | |
| ret_actual_end_date | Date | Records the actual completion date of the release task. | |
| ret_actual_start_date | Date | Records the actual start date of the release task. | |
| ret_additional_assignee_list | String | Lists additional users assigned to the release task for collaboration. | |
| ret_approval | String | Indicates the current approval status of the release task. | |
| ret_approval_history | String | Contains a record of all approval actions taken for the release task. | |
| ret_approval_set | Datetime | Specifies the date and time when the approval process began. | |
| ret_assigned_to | String | References the primary user assigned to the release task. | |
| ret_assigned_to_link | String | Provides a link to the record of the user assigned to the task. | |
| ret_assignment_group | String | References the group responsible for completing the release task. | |
| ret_assignment_group_link | String | Provides a link to the record of the assignment group. | |
| ret_business_duration | Long | Represents the total business time recorded for the release task. | |
| ret_business_service | String | References the business service associated with the release task. | |
| ret_business_service_link | String | Provides a link to the related business service record. | |
| ret_calendar_duration | Long | Represents the total calendar time taken to complete the release task. | |
| ret_close_notes | String | Contains notes or comments added at the time of task closure. | |
| ret_closed_at | Datetime | Specifies the date and time when the release task was closed. | |
| ret_closed_by | String | References the user who closed the release task. | |
| ret_closed_by_link | String | Provides a link to the record of the user who closed the release task. | |
| ret_cmdb_ci | String | References the Configuration Management Database (CMDB) configuration item linked to the task. | |
| ret_cmdb_ci_link | String | Provides a link to the related CMDB configuration item record. | |
| ret_comments | String | Contains general comments related to the release task. | |
| ret_comments_and_work_notes | String | Combines all comments and work notes recorded during the task's lifecycle. | |
| ret_company | String | References the company or organization associated with the release task. | |
| ret_company_link | String | Provides a link to the company record associated with the task. | |
| ret_contact_type | String | Indicates the method or type of contact used for the release task. | |
| ret_correlation_display | String | Displays the identifier or description of correlated records. | |
| ret_correlation_id | String | Stores the correlation identifier used for linking related records. | |
| ret_delivery_plan | String | References the delivery plan associated with the release task. | |
| ret_delivery_plan_link | String | Provides a link to the related delivery plan record. | |
| ret_delivery_task | String | References the delivery task related to the release task. | |
| ret_delivery_task_link | String | Provides a link to the related delivery task record. | |
| ret_description | String | Contains a detailed description of the release task. | |
| ret_documentation | String | Holds relevant documentation or attachments related to the task. | |
| ret_due_date | Datetime | Specifies the due date and time for completing the release task. | |
| ret_escalation | Int | Indicates the current escalation level of the release task. | |
| ret_expected_start | Datetime | Specifies when work on the release task is expected to begin. | |
| ret_feature | String | References the release feature that this task is part of. | |
| ret_feature_link | String | Provides a link to the related release feature record. | |
| ret_follow_up | Datetime | Specifies the follow-up date for review or continuation of the release task. | |
| ret_group_list | String | Lists all groups associated with the release task. | |
| ret_impact | Int | Indicates the business or technical impact level of the release task. | |
| ret_knowledge | Bool | Specifies whether this release task should generate a knowledge article. | |
| ret_location | String | References the location related to the release task. | |
| ret_location_link | String | Provides a link to the related location record. | |
| ret_made_sla | Bool | Indicates whether the release task met its SLA target. | |
| ret_notes | String | Contains additional notes or observations for the release task. | |
| ret_number | String | Provides the unique number assigned to identify the release task. | |
| ret_opened_at | Datetime | Specifies when the release task was opened in the system. | |
| ret_opened_by | String | References the user who opened or created the release task. | |
| ret_opened_by_link | String | Provides a link to the record of the user who opened the task. | |
| ret_order | Int | Defines the display or execution order of the release task. | |
| ret_parent | String | References the parent record associated with this release task. | |
| ret_parent_link | String | Provides a link to the parent record of the release task. | |
| ret_percent_complete | Decimal | Shows the completion percentage of the release task. | |
| ret_planned_end_date | Date | Specifies the planned end date of the release task. | |
| ret_planned_start_date | Date | Specifies the planned start date of the release task. | |
| ret_priority | Int | Indicates the priority level assigned to the release task. | |
| ret_reassignment_count | Int | Tracks how many times the release task has been reassigned. | |
| ret_rejection_goto | String | Specifies the next state or action if the release task is rejected. | |
| ret_rejection_goto_link | String | Provides a link to the record representing the rejection state or action. | |
| ret_route_reason | Int | Indicates the routing reason used during the task workflow. | |
| ret_service_offering | String | References the service offering linked to the release task. | |
| ret_service_offering_link | String | Provides a link to the record of the related service offering. | |
| ret_short_description | String | Provides a concise summary of the release task. | |
| ret_sla_due | Datetime | Specifies when the SLA target for the release task is due. | |
| ret_state | Int | Indicates the current state of the release task, such as open or closed. | |
| ret_sys_class_name | String | Defines the system class name that identifies the record type of the release task. | |
| ret_sys_created_by | String | Shows the user who created the release task record. | |
| ret_sys_created_on | Datetime | Records the date and time when the release task record was created. | |
| ret_sys_domain | String | Specifies the domain to which the release task belongs. | |
| ret_sys_domain_path | String | Defines the hierarchical domain path associated with the release task. | |
| ret_sys_mod_count | Int | Tracks the number of times the release task record has been modified. | |
| ret_sys_tags | String | Lists tags applied to the release task for organization or filtering. | |
| ret_sys_updated_by | String | Shows the user who last updated the release task record. | |
| ret_sys_updated_on | Datetime | Records the date and time when the release task record was last updated. | |
| ret_task_effective_number | String | Displays an alternate tracking number used for release task management. | |
| ret_time_worked | String | Shows the total time logged for work completed on the release task. | |
| ret_type | String | Indicates the type of release task, such as development or testing. | |
| ret_u_comments | String | Contains user-defined comments specific to the release task. | |
| ret_u_some_test_field | String | Stores data for a custom field used for testing or configuration. | |
| ret_universal_request | String | References a related universal request linked to the release task. | |
| ret_universal_request_link | String | Provides a link to the record of the related universal request. | |
| ret_upon_approval | String | Defines the action taken once the release task is approved. | |
| ret_upon_reject | String | Defines the action triggered when the release task is rejected. | |
| ret_urgency | Int | Indicates how urgently the release task needs to be addressed. | |
| ret_user_input | String | Captures additional user input data relevant to the release task. | |
| ret_variables | String | Contains variable data or parameters used for the release task. | |
| ret_watch_list | String | Lists users who receive notifications for updates to the release task. | |
| ret_wf_activity | String | References the workflow activity associated with the release task. | |
| ret_wf_activity_link | String | Provides a link to the related workflow activity record. | |
| ret_work_end | Datetime | Specifies the date and time when work on the release task ended. | |
| ret_work_notes | String | Contains work notes documenting progress and updates on the release task. | |
| ret_work_notes_list | String | Lists all work notes recorded throughout the task lifecycle. | |
| ret_work_start | Datetime | Specifies the date and time when work on the release task began. | |
| ret_workflow_state | String | Indicates the current workflow state of the release task within the release process. |