Power BI Connector for ServiceNow

Build 25.0.9454

Items

Lists all catalog items available in the Service Catalog (SC), including names, categories, and availability.

Columns

Name Type References Description
ID [KEY] String Provides the unique identifier of the item, used to distinguish it from other catalog entries.
Name String Displays the name of the item as it appears in the service catalog.
ShortDescription String Gives a brief overview of the item to help users quickly understand its purpose.
Price String Specifies the one-time price of the item, expressed in the currency defined by the PriceCurrency parameter.
PriceCurrency String Indicates the currency code in which the item's price is expressed, such as USD or EUR.
Type String Defines the type of catalog item, such as product, service, or request.
Description String Contains a detailed description explaining the item's purpose, use, and features.
Icon String Specifies the path or source of the small icon displayed next to the item name.
URL String Provides the web address (URL) that links directly to the item's catalog page or external resource.
Picture String Defines the path to the image file used to visually represent the item in the catalog.
KBArticle String References the Knowledge Base (KB) article associated with the item for additional documentation or support.
MandatoryAttachment Boolean Indicates whether an attachment is required when submitting a request for this item.
RequestMethod String Specifies the request method used to submit or process the item, such as a form or API call.
VisibleStandalone Boolean Indicates whether this item can be displayed and requested independently, outside of bundles or guides.
LocalCurrency String Specifies the currency code used for local pricing, based on the requester's location.
SystemClassName String Defines the system class or table name to which the record belongs, such as sc_cat_item_producer.
Order Int Specifies the display order of the item within its category or catalog list.
RecurringPrice Decimal Displays the recurring charge associated with the item, such as a monthly or annual fee.
RecurringPriceCurrency String Indicates the currency code used for recurring price calculations.
LocalizedPrice Decimal Shows the localized one-time price of the item, expressed in the currency defined by the LocalCurrency parameter.
LocalizedRecurringPrice Decimal Shows the localized recurring fee for the item, expressed in the currency defined by LocalCurrency.
Category String Lists the categories that include this item, helping organize it within the service catalog.
Catalogs String Lists the catalogs where this item is published and available to users.

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Build 25.0.9454