cxs_relevant_doc_task
Links customer experience documents with related tasks to help users locate relevant materials.
Columns
| Name | Type | References | Description |
| doc_sys_id | String | Provides the system identifier (sys_id) that uniquely identifies the document record related to the task. | |
| doc_displayed_on | String | Specifies the location or context in which the document is displayed, such as a form or knowledge panel. | |
| doc_session_id | String | Lists the session identifier (Id) used to track the interaction or query session in which the document was referenced. | |
| doc_source_doc | String | References the original source document associated with the relevant record. | |
| doc_source_doc_table | String | Specifies the database table that contains the source document record. | |
| doc_source_doc_url | String | Provides the document's direct URL, enabling quick access from the user interface. | |
| doc_sys_created_by | String | Lists the user or process that originally created the document record. | |
| doc_sys_created_on | Datetime | Displays the date and time when the document record was first created. | |
| doc_sys_domain | String | Specifies the domain to which the document record belongs. | |
| doc_sys_domain_path | String | Lists the hierarchical domain path for the document, used in domain-separated environments. | |
| doc_sys_mod_count | Int | Tracks the total number of times the document record has been modified. | |
| doc_sys_tags | String | Contains metadata tags applied to the document record for categorization or search optimization. | |
| doc_sys_updated_by | String | Lists the user or process that last updated the document record. | |
| doc_sys_updated_on | Datetime | Displays the date and time when the document record was last updated. | |
| doc_sys_user | String | Identifies the user associated with the document interaction. | |
| doc_sys_user_link | String | Provides a reference link to the user record associated with the document. | |
| task_number | String | Lists the number assigned to the task associated with the document, helping identify related work items. | |
| task_short_description | String | Contains a concise description of the task linked to the relevant document. | |
| task_state | Int | Indicates the current state of the task, represented as a numeric value corresponding to workflow status. | |
| detail_sys_id | String | Provides the sys_id for the detailed record of the document-task relationship. | |
| detail_cxs_relevant_doc | String | References the relevant document entry from the Customer Experience Search (CXS) index. | |
| detail_cxs_relevant_doc_link | String | Provides a reference link to the CXS relevant document record. | |
| detail_cxs_search_res_config | String | Specifies the configuration used for the CXS search results associated with the document. | |
| detail_cxs_search_res_config_link | String | Provides a reference link to the CXS search result configuration record. | |
| detail_original_search_terms | String | Lists the original search terms entered by the user that led to this document being retrieved. | |
| detail_position | Int | Indicates the position or ranking of the document within the search results. | |
| detail_relevance | String | Describes the relevance level of the document to the search query, based on system scoring. | |
| detail_relevant_doc | String | References the specific document identified as relevant within the CXS framework. | |
| detail_relevant_doc_table | String | Specifies the database table that stores the relevant document record. | |
| detail_relevant_doc_url | String | Provides the URL for accessing the relevant document directly. | |
| detail_score | Decimal | Displays the numerical relevance score assigned to the document during the search process. | |
| detail_search_request | String | Lists the identifier or reference for the search request that produced this document result. | |
| detail_search_term | String | Specifies the search term or keyword associated with the document's retrieval. | |
| detail_sys_created_by | String | Lists the user or process that originally created the detail record. | |
| detail_sys_created_on | Datetime | Displays the date and time when the detail record was first created. | |
| detail_sys_domain | String | Specifies the domain in which the detail record resides. | |
| detail_sys_domain_path | String | Lists the hierarchical domain path associated with the detail record. | |
| detail_sys_mod_count | Int | Tracks the total number of modifications made to the detail record. | |
| detail_sys_tags | String | Contains metadata tags applied to the detail record for classification or retrieval. | |
| detail_sys_updated_by | String | Lists the user or process that last updated the detail record. | |
| detail_sys_updated_on | Datetime | Displays the date and time when the detail record was last updated. | |
| kb_number | String | Lists the number of the related Knowledge Base (KB) article linked to the task or document. | |
| kb_short_description | String | Contains a brief description of the KB article associated with the task. |