CData Python Connector for ServiceNow

Build 25.0.9434

incident

Usage information for the operation incident.rsd.

Columns

Name Type ReadOnly References Description
sys_id [KEY] String False

The sys_id column for the incident.

active Bool False

The active column for the incident.

activity_due Datetime False

The activity_due column for the incident.

additional_assignee_list String False

The additional_assignee_list column for the incident.

approval String False

The approval column for the incident.

approval_history String True

The approval_history column for the incident.

approval_set Datetime False

The approval_set column for the incident.

assigned_to String False

The assigned_to column for the incident.

assigned_to_link String False

The assigned_to_link column for the incident.

assignment_group String False

The assignment_group column for the incident.

assignment_group_link String False

The assignment_group_link column for the incident.

business_duration Long False

The business_duration column for the incident.

business_impact String False

The business_impact column for the incident.

business_service String False

The business_service column for the incident.

business_service_link String False

The business_service_link column for the incident.

business_stc Int False

The business_stc column for the incident.

calendar_duration Long False

The calendar_duration column for the incident.

calendar_stc Int False

The calendar_stc column for the incident.

caller_id String False

The caller_id column for the incident.

caller_id_link String False

The caller_id_link column for the incident.

category String False

The category column for the incident.

cause String False

The cause column for the incident.

caused_by String False

The caused_by column for the incident.

caused_by_link String False

The caused_by_link column for the incident.

child_incidents Int False

The child_incidents column for the incident.

closed_at Datetime False

The closed_at column for the incident.

closed_by String False

The closed_by column for the incident.

closed_by_link String False

The closed_by_link column for the incident.

close_code String False

The close_code column for the incident.

close_notes String False

The close_notes column for the incident.

cmdb_ci String False

The cmdb_ci column for the incident.

cmdb_ci_link String False

The cmdb_ci_link column for the incident.

comments String True

The comments column for the incident.

comments_and_work_notes String True

The comments_and_work_notes column for the incident.

company String False

The company column for the incident.

company_link String False

The company_link column for the incident.

contact_type String False

The contact_type column for the incident.

contract String False

The contract column for the incident.

contract_link String False

The contract_link column for the incident.

correlation_display String False

The correlation_display column for the incident.

correlation_id String False

The correlation_id column for the incident.

delivery_plan String False

The delivery_plan column for the incident.

delivery_plan_link String False

The delivery_plan_link column for the incident.

delivery_task String False

The delivery_task column for the incident.

delivery_task_link String False

The delivery_task_link column for the incident.

description String False

The description column for the incident.

due_date Datetime False

The due_date column for the incident.

escalation Int False

The escalation column for the incident.

expected_start Datetime False

The expected_start column for the incident.

follow_up Datetime False

The follow_up column for the incident.

group_list String False

The group_list column for the incident.

hold_reason Int False

The hold_reason column for the incident.

impact Int False

The impact column for the incident.

incident_state Int False

The incident_state column for the incident.

knowledge Bool False

The knowledge column for the incident.

location String False

The location column for the incident.

location_link String False

The location_link column for the incident.

made_sla Bool False

The made_sla column for the incident.

notify Int False

The notify column for the incident.

number String False

The number column for the incident.

opened_at Datetime False

The opened_at column for the incident.

opened_by String False

The opened_by column for the incident.

opened_by_link String False

The opened_by_link column for the incident.

order Int False

The order column for the incident.

origin_id String False

The origin_id column for the incident.

origin_table String False

The origin_table column for the incident.

parent String False

The parent column for the incident.

parent_incident String False

The parent_incident column for the incident.

parent_incident_link String False

The parent_incident_link column for the incident.

parent_link String False

The parent_link column for the incident.

priority Int False

The priority column for the incident.

problem_id String False

The problem_id column for the incident.

problem_id_link String False

The problem_id_link column for the incident.

reassignment_count Int False

The reassignment_count column for the incident.

rejection_goto String False

The rejection_goto column for the incident.

rejection_goto_link String False

The rejection_goto_link column for the incident.

reopened_by String False

The reopened_by column for the incident.

reopened_by_link String False

The reopened_by_link column for the incident.

reopened_time Datetime False

The reopened_time column for the incident.

reopen_count Int False

The reopen_count column for the incident.

resolved_at Datetime False

The resolved_at column for the incident.

resolved_by String False

The resolved_by column for the incident.

resolved_by_link String False

The resolved_by_link column for the incident.

rfc String False

The rfc column for the incident.

rfc_link String False

The rfc_link column for the incident.

route_reason Int False

The route_reason column for the incident.

service_offering String False

The service_offering column for the incident.

service_offering_link String False

The service_offering_link column for the incident.

severity Int False

The severity column for the incident.

short_description String False

The short_description column for the incident.

skills String False

The skills column for the incident.

sla_due Datetime False

The sla_due column for the incident.

state Int False

The state column for the incident.

subcategory String False

The subcategory column for the incident.

sys_class_name String False

The sys_class_name column for the incident.

sys_created_by String False

The sys_created_by column for the incident.

sys_created_on Datetime False

The sys_created_on column for the incident.

sys_domain String False

The sys_domain column for the incident.

sys_domain_path String False

The sys_domain_path column for the incident.

sys_mod_count Int False

The sys_mod_count column for the incident.

sys_tags String False

The sys_tags column for the incident.

sys_updated_by String False

The sys_updated_by column for the incident.

sys_updated_on Datetime False

The sys_updated_on column for the incident.

task_effective_number String False

The task_effective_number column for the incident.

time_worked String False

The time_worked column for the incident.

universal_request String False

The universal_request column for the incident.

universal_request_link String False

The universal_request_link column for the incident.

upon_approval String False

The upon_approval column for the incident.

upon_reject String False

The upon_reject column for the incident.

urgency Int False

The urgency column for the incident.

user_input String False

The user_input column for the incident.

u_comments String False

The u_comments column for the incident.

u_some_test_field String False

The u_some_test_field column for the incident.

u_test_custom_field String False

The u_test_custom_field column for the incident.

variables String False

The variables column for the incident.

watch_list String False

The watch_list column for the incident.

wf_activity String False

The wf_activity column for the incident.

wf_activity_link String False

The wf_activity_link column for the incident.

work_end Datetime False

The work_end column for the incident.

work_notes String True

The work_notes column for the incident.

work_notes_list String False

The work_notes_list column for the incident.

work_start Datetime False

The work_start column for the incident.

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Build 25.0.9434