TDV Adapter for ServiceNow

Build 22.0.8462

Authentication with Password Grant Type

You can use the Password grant when there is a trust relationship between the user and the application.

Authenticate to ServiceNow from a Desktop or Web Application

When authenticating thrugh PASSWORD grant type you need to set the following connectiono properties:

  • AuthScheme: Set this to OAuthPassword.
  • InitiateOAuth: Set this to GETANDREFRESH. You can use InitiateOAuth to avoid repeating the OAuth exchange and manually setting the OAuthAccessToken connection property.
  • OAuthClientId: Set this to your clientId.
  • OAuthClientSecret: Set this to your clientSecret.
  • Username: Set this to the username.
  • Password: Set this to the user's password.
  • Url: Set the base URL of your ServiceNow instance site.
When you connect, the adapter completes the OAuth process:

  1. Extracts the access token from the CallbackURL.
  2. Obtains a new access token when the old one expires.
  3. Saves OAuth values along with geolocation in OAuthSettingsLocation, which is persistant across connections.

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Build 22.0.8462