BizTalk Adapter for Zendesk

Build 20.0.7587

Establishing a Connection

To access Zendesk data in BizTalk, you need to configure the adapter and then configure the connection.

Configure the Zendesk Adapter

You can configure the adapter in the properties for the receive location or send port: Select the adapter in the Type menu, and then click Configure. You can then specify receive or transmit properties in the Transport Properties dialog that is displayed.

See Adapter Configuration for guides to configure the adapter for receive locations and send ports.

Configure the Connection

After you configure the adapter, you need to configure connection properties. In the Transport Properties dialog, click the button in the Connection String box. You can set connection properties in the dialog that is displayed.

Connecting to Zendesk

To connect, set the URL and provide authentication. The URL is your Zendesk Support URL: https://{subdomain}.zendesk.com.

Authenticating to Zendesk

Zendesk uses Basic authentication or the OAuth 2 authentication standard.

For more information, refer to our Connecting to Zendesk guide.

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Build 20.0.7587