Excel Add-In for Salesforce Marketing Cloud

Build 20.0.7695


Defines actions associated with the HELP SMS keyword for an account.

View-Specific Information


The add-in uses the Salesforce Marketing Cloud APIs to process the following WHERE clause operators for all but date-time values: =, !=, <>, >, >=, <, <=, IN. For date-time values, only > and < are supported. The add-in processes other filters client-side within the add-in. You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refer to other columns will cause an error.

For example, the following (but not only) queries are processed server side:


SELECT * FROM HelpMOKeyword WHERE Client_ID = 123

SELECT * FROM HelpMOKeyword WHERE Client_ID IN (123, 456)

SELECT * FROM HelpMOKeyword WHERE CreatedDate > '2017/01/25'


Name Type Description
Client_ID Int The Id of the client.
CreatedDate Datetime Read-only date and time of the object's creation.
ModifiedDate Datetime Indicates the last time object information was modified.
CustomerKey String User-supplied unique identifier for an object within an object type.
IsDefaultKeyword Bool Specifies if account defaults to this SMS keyword action if no other options are available.
MoreChoicesPrompt String Text used to inform MO message sender of more available choices as part of a HELP keyword action.
DefaultHelpMessage String Contains default message to deliver for a HELP MO message.
MenuText String Defines text to use for outlining multiple response options in the response to a HELP MO request.
FriendlyName String Contains the friendly name for a HELP MO keyword.

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Build 20.0.7695