BizTalk Adapter for NetSuite

Build 20.0.7606

supportcase

The supportcase table.

Columns

Name Type References Description
assigned String Assigned To
issue String Case Issue
company String Company
datecreated Date Creation Date/Time
escalateto String Escalate To
externalid String External ID
helpdesk Boolean Help Desk
casenumber String ID
isinactive Boolean Inactive
startdate Date Incident Date
initialresponsetime Integer Initial Response Time
id Integer Internal ID
issues String Issues
item String Item
lastcustomermessagereceived Date Last Customer Message Received
origin String Origin
priority String Priority
profile String Profile
serialnumber String Serial/Lot Number
solutions String Solutions
status String Status
title String Subject
subsidiary String Subsidiary
supportfirstreply Date Support First Reply
timeelapsed Integer Time Elapsed
timeonhold Integer Time On Hold
timeopen Integer Time Open
timetoassign Integer Time To Assign
timetoclose Integer Time To Close
category String Type

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Build 20.0.7606